Figure 1 Publishing



Leading Meaningful Change

Capturing the Hearts, Minds, and Souls of the People You Lead, Work With, and Serve

“Straightforward and practical, this book is a must-read for any leader or change practitioner.”—Mark Porter, Executive Vice President People & Culture, WestJet Airlines

Book Description

Leading Meaningful Change is an essential guide for executives, leaders, managers, consultants, and other professionals who need to go beyond applying tactics in a change plan to truly capture the hearts, minds, and souls of the people they lead.

Based on 30 years of research and experience helping people lead and manage meaningful change, Beverley Patwell offers a new framework to guide and enhance the journey.


“Straightforward and practical, this book is a must-read for any leader or change practitioner.”—Mark Porter, Executive Vice President People & Culture, WestJet Airlines

“A masterful and comprehensive approach to leading and managing transformation efforts of any type or size.”—Phil Lenir, Co-founder and President, CoachingOurselves

“Bev has created a framework that will revolutionize the way you as a leader create alignment, engage others, manage resistance and implement the culture shifts you need for systemic change.”—Jean West, Director of Mental Health, York Support Services Network; and Professional Certified Coach

“I encourage anyone who wants to effect positive change to read this book—and reference it time and time again as you use Bev’s process and tools.”—Paul Slaggert, retired Director, Stayer Center for Executive Education, University of Notre Dame

“In a world where organizational strategy increasingly relies on big data, Bev reminds us that numbers alone can’t inspire people to commit to a new direction. Rather people must believe with their ‘hearts and souls’ in a change in order for it to ultimately succeed and stick. The practical tools and methods Bev outlines in Leading Meaningful Change can help all of us consistently put our people at the center of our change efforts.”—Greg Warman, Principal and Co-founder, ExperiencePoint

“Bev defines what it takes to create and sustain leadership, to discover and share meaning and to make change that transforms organizations and the people who work in them.”—Brenda Jones, Co-Director, NTL Global Leadership and Organization Development Group

“Anchored in the ‘Use-of-Self’ approach, this book offers a practical and proven framework, processes and tools to help leaders navigate uncertain times and position all levels of the organization to thrive.”—Ross Roxburgh, Ross Roxburgh Consulting

“Bev has the unique ability to assess the culture of an organization and understand the gaps which leaders need to focus on to be able to move people towards a common vision.”—Steve Kanellakos, City Manager, City of Ottawa

“The interplay between the authentic Use-of-Self, creating a shared purpose and aligning the organization’s direction plays a critical role in the successful achievement of any meaningful change. This is an important and valuable book for all leaders and managers.”—Naoyuki Shigemitsu, co-CEO of J-Feel, Tokyo Japan

“One of the most inspiring and useful books I’ve read about transformation in organizations. This book will help leaders develop the skills to lead and manage the human side of change.”—Véronique Sanchis, Program Manager

“Leading and managing a global enterprise performance management transformation project was a daunting task for us. Without Bev’s professional support and the concepts and tools outlined in this book, our project would not have been the success that it was.”—Johan Rehnstrom Corporate Director FPA, Agnico Eagle Mines Limited

“At the core of this compelling and powerful book, Bev challenges all those who want to advance their work and bring meaningful change beyond tactics, to take  ‘the road less travelled.’  A journey reminding us that a window of opportunity does not open by itself but with you the reader, the main character holding the key. The book underscores again and again the importance of capturing the hearts, minds and souls of those we lead, work with and serve, underscoring the importance that the best potential in ‘me’ is ‘we.’ This book is replete with real life examples, stories, specifically crafted learning experiences, case studies and moving illustrations of how the Use-of- Self as an instrument of change is the most powerful tool. This is not just a good read, but a challenge to you the readers to shift your paradigm of what it means to bring meaningful change in a digital world where new trends are reshaping our workplaces, society and the very cultures we live in. Bev’s challenge to you is this: carpe diem—seize the day.”—Dr. Raye Kass, Professor of Applied Human Sciences, Concordia University, Montreal, Quebec, Canada

  • paperback
  • 5.5 x 8.5 inches
  • 272 pages
  • 978-1-77327-085-2
  • $24.99
  • April 2020
  • also available as an ebook